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FAQs

  General Questions

Q: What is an Animal Health Certificate (AHC)? A: An Animal Health Certificate replaced the Pet Passport scheme when the UK left the European Union. It allows travel of a pet to and from the European Union.

Q: How long is an AHC valid? A: An AHC is valid for 10 days after it is issued for entry into the EU or Northern Ireland. Once there, it allows travel within the EU for up to 4 months or until the rabies vaccination expires, whichever is sooner.

Q: Which pets need an AHC? A: Dogs, cats, and ferrets traveling from Great Britain to the EU or Northern Ireland typically need an AHC. Other pets may have different requirements depending on the destination.

Q: How far in advance should I book an appointment for an AHC? A: It is recommended to schedule your appointment 7-10 days before your travel date to ensure the certificate is issued within the valid timeframe

Appointment and Documentation

Q: What documents do I need to bring to the appointment? A: You’ll need to bring: Your pet’s up-to-date vaccination records (especially rabies). Microchip details. Your passport or travel information for identification purposes.

Q: How long does the appointment take? A: The appointment typically lasts 30-60 minutes, depending on the complexity of your pet’s requirements and the number of pets being certified.

Q: Can I bring multiple pets for certification in one appointment? A: Yes, each pet will require its own AHC, but the process can be completed in one visit.

Q: Are your travel documents the same as my normal vet? A: All travel certificates are issued by the government (APHA), meaning any documents received by a registered OV will be identical

Travel Requirements

Q: Does my pet need a microchip to get an AHC? A: Yes, microchipping is mandatory for pets traveling abroad. The microchip must be implanted before or on the same day as their rabies vaccination.

Q: Can I combine the tapeworm treatment with my AHC appointment? A: Yes, we can administer the tapeworm treatment during your AHC appointment if it falls within the required timeframe.

Q: Does my pet require tapeworm treatment before travel? A: Tapeworm treatment is mandatory for dogs traveling to certain countries, including Finland, Ireland, Malta, Norway, and Northern Ireland. Cats and ferrets are not usually required to undergo this treatment.

Q: Do I need a new AHC for every trip? A: Yes, AHCs are specific to each trip and cannot be reused. A new certificate must be issued for each journey.

Fees and Costs

Q: How much does an AHC cost? A: An AHC costs £99 for the first pet and £25 for subsequent animals traveling on the same certificate. For returning customers where no details have changed we offer a discounted rate of £75 for the first animal and £25 for additional animals

Q: Are there any additional costs? A: Additional charges may apply for vaccinations, microchipping, or treatments administered during the appointment.

After Certification

Q: What should I do if my travel plans change? A: If your travel dates change, contact us as soon as possible. You may need a new certificate if the changes fall outside the validity period.

Q: What if I lose my AHC? A: If you lose your AHC, you will need to schedule an urgent appointment for a replacement. Additional charges may apply.

Other Questions

Q: Can I get an AHC for non-EU countries? A: Yes, but requirements vary by country. Contact us for information on specific destinations outside the EU.

Q: Do you offer pet passport services? A: Pet passports are no longer issued for travel from Great Britain to the EU. An AHC is now required instead.

If you have further questions, don’t hesitate to contact us. We’re here to help!

Contact

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Hours of Operation

Mon - Fri: 7pm - 11pm

​​Weekend: 9am - 6pm

Area of Service

Warwickshire

Gloucestershire

Oxfordshire

Worcestershire

Birmingham

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